Host agency strengthens Compliance & Resolution team and resources for travel advisors 

(TRAVPR.COM) UNITED STATES - August 28th, 2024 – In the travel industry, staying compliant with the dynamic regulations is essential. KHM Travel Group understands this significance and has made several investments in growing the company’s compliance resources including new roles, team members, and education opportunities.  
  
Supporting and educating advisors about compliance is not new for KHM Travel Group. Since early 2017, the host agency has had a dedicated specialist on staff. In the seven years since that position was created, the team has grown, most recently with the newly appointed Compliance and Resolution Manager Karen Tyler. Karen shared her knowledge with those outside the KHM Travel Group network at the PATH Symposium earlier this year, participating in the event’s panel on fraud.  
  
Last week, the host agency released a new Compliance Hub for its advisors in the password-protected MyTravelAgentPortal.com. Included here is information on the $2 million Errors & Omission insurance policy (which is included in the membership for all advisors), fraud warning flags, seller of travel laws, along with sample consent, authorization, and acknowledgment forms. Much of this information is also covered at in-person events including Boot Camp 1.0 and Boot Camp 2.0. 
  
“It’s just as essential for us to have that resolution aspect, along with our compliance expertise. We’re not just here to listen to potential issues that arise with our travel advisors and their bookings. We are with them every step of the way through getting acceptable resolution for all parties involved. With our new hires and recent promotions within our Compliance and Resolution team, we’ve ensured our advisors always have the support in place when these difficult issues arise,” said Karen Siburt, Vice President of Finance and Administration. 
  
In addition to education for advisors, the company has also increased its internal training for staff on understanding cybersecurity, authentication, and access control.  
     
For more information about becoming a travel agent with KHM Travel Group, visit KHMTravel.com.    
  
 
ABOUT KHM TRAVEL GROUP – KHM Travel Group is an award-winning host travel agency, currently supporting over 5,000 independent travel advisors across the United States. With an innovative education and support program, the KHM Travel Group team works to empower, educate, support, and promote independent travel agents in their journeys to build successful businesses. KHM Travel Group is driven by a passion for sharing knowledge and helping others experience the world. 

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