Dolphin Dynamics, a leading provider of travel technology solutions, announces the extension of its booking capture module to support TUI bookings.

(TRAVPR.COM) UNITED KINGDOM - February 6th, 2025 - London. Dolphin Dynamics, a leading provider of travel technology solutions, announces the extension of its booking capture module to support TUI bookings. Designed to simplify the process of handling holiday bookings made via trade websites, this functionality gives another boost to TUI’s courtship of the independent sector which has already produced "significant double-digit" growth over the past year and which now accounts for a larger share of TUI’s overall sales. 

The new integration allows travel agents to seamlessly make bookings on the TUI portal and automatically import detailed booking information into the Dolphin back-office platform with just one click. With Dolphin Dynamics' latest enhancement, travel agents can now benefit from simplified booking workflows, minimising manual data entry and streamlining the process of managing TUI bookings. Furthermore, if a booking is updated on the TUI portal, agents can easily recapture the data, ensuring the Dolphin system accurately reflects the most up-to-date information. 

Andrew Isherwood, Head of Trade Relations at TUI, said: “Our strategy is to strengthen our relationships with our trade partners through various initiatives, and this is another exciting step on this journey.  From agent feedback, we understand the importance of time and ease during the booking process. By working with Dolphin Dynamics we are supporting our partners further and making it easier to do business with TUI.” 

Guy Fletcher, Sales & Marketing Director at Millington Travel, remarked: “We are very pleased Dolphin has been extended to include booking capture from TUI. We’ve had very positive feedback from our sales staff about this functionality and it’s great news that we now have a simplified process for handling bookings for a key tour operator partner for Millington Travel”. 

Dolphin Dynamics MD, Chuck Richardson commented: “We are excited to support TUI’s renewed focus on trade bookings. This integration reflects our dedication to providing travel agents with efficient tools that simplify the booking process, saving time and reducing errors. By enhancing connectivity with one of the world’s leading tourism companies, we empower agents to better serve their customers.” 

This enhancement highlights the ongoing efforts by both Dolphin Dynamics and TUI to enhance operational efficiency for travel agents, enabling them to deliver a seamless booking experience.

About Dolphin Dynamics:
Dolphin Dynamics specialises in developing integrated information solutions for tour operators, travel agents and TMCs. Since our first product release in 1996, we have installed our software at a wide array of client sites, from large multi-branch organisations to small niche businesses. Dolphin Dynamics’ worldwide clients include: Destination 2, Dawson & Sanderson, USAirtours, Osprey Holidays, Diversity Travel, Carrier, Baldwins Travel, Profil Rejser (DK), Azure Collection and Oasis Travel.

About TUI:

The TUI Group is one of the world's leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the MDAX index of the Frankfurt Stock Exchange and in the regulated market of the Lower Saxony Stock Exchange in Hanover. TUI Group offers its 20 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 17 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe's leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company. 

Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.

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