DAE partners with Independent Resort Group on ‘Roadshow’ Ownership Awareness Initiative

(TRAVPR.COM) UNITED STATES - October 23rd, 2013 - Holiday exchange provider, DAE, is teaming up with a group of Australian Independent Timeshare Resorts to host information sessions across the country for timeshare owners to get the most out of their holiday ownership.

Timeshare owners are invited to attend an Ownership Awareness Session in their region – an Australian first, bringing owners together with Resorts to increase their knowledge of, and engagement with, their timeshare product.

“Through these information sessions, we will be able to update timeshare owners on all the exciting developments that have taken place across the industry to improve the benefits of their holiday ownership,” said Gary Fog, Business Development Manager of DAE Australia and New Zealand.

“With a changing market, many new products and services have evolved over time which were never available to owners when they first purchased, and not everyone is aware of some of the great benefits that timeshare owners now have access to through their holiday ownership.

“We want to engage owners and show them and their families how to make the most of what they own and all the wonderful opportunities available to them.”

Throughout the open forums, both DAE and the Independent Resorts will provide a broad overview of the industry as a whole. Owners will have the opportunity to ask questions of Resort Managers and gain a better insight into recent resort developments, along with an overview by DAE on exchanging and products that improve the value of their overall holiday ownership.

Korora Bay Village Resort Managing Director, Stephanie Kewming, said the sessions will unite timeshare owners from independently managed Resorts, and build stronger relationships between members and Resorts.

“As an Independent Resort Manager, I see these sessions as an opportunity to educate owners on how Independent Resorts are run – by members, for members,” said Ms Kewming.

“Because Independent Resorts are managed by fellow timeshare owners, we are able to build more personal relationships with members and their families. My family and I get so much value out of our ownership and the purpose of these sessions is to encourage people to make the most of it and get their families involved,” she said.   

“These informal sessions are all about education and enhancing the customer experience – the collaborative effort with Independent Resorts is an Australian first for the timeshare industry, and just one of the ways DAE is contributing to a stronger future for the industry,” said Mr Fog.

Timeshare Ownership Awareness Sessions will be held in November and December throughout selected locations in Australia.

Limited seating is available at each venue so registration is essential. Owners can register by visiting http://ownerevent.net/ and clicking ‘Book Now’; by booking through their own resort; or calling the dedicated toll free event number on 1300 510 148.

About DAE (Dial An Exchange)

DAE has grown significantly since it first opened its doors in 1997.  A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals.  Today, the company services over 1 million timeshare owners (including 450,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.

DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit

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