Clock Software announced the suspension of the freemium model, will continue to provide the good service for free

(TRAVPR.COM) UNITED KINGDOM - December 6th, 2013 - Clock Software, the hotel software provider that is well known for its versatile hotel management systems Clock EVO and Clock Sky, took the decision to cancel all charges for the Internet reservation system innHand. All existing and new customers are invited to upgrade to the full version of innHand completely free and without any obligation. Previously offered as a free online booking engine and Facebook app with a paid option to upgrade to affordable B&B software, the system is now available to all small accommodations in its full capability at no charge.

The reason for taking this step got explained by Krasimir Trapchev, the CEO of the company. “We at Clock Software know very well how Innkeepers run their small accommodation properties,” he said. “They have to compete the big players by providing an unique service, personal approach, cosy atmosphere and low price. At the same time, they have to manage all that with minimum staff and a low budget. Often, such small businesses have basic needs and there is little to automate in their operations. But they could greatly benefit from a free software to organise and manage their bookings and a professional Internet reservation system to install on their websites.”

InnHand has everything to support a small accommodation property owner. What was previously offered as full version and is now free, is a simple reservation management system, where both online and offline bookings get synchronised in a common availability calendar that updates automatically. It is cloud based and optimised for mobile devices and therefore available anywhere, including when you are out to shop for the next morning breakfast, for example. It also manages guests and their folios and allows for adding fees for extra services and issuing invoices to the customers. Using the database, the system retrieves also some basic reports and statistics that could be useful for marketing and revenue management purposes.

“After the rollout of Clock Sky, our full featured cloud-based hotel PMS, we decided to provide innHand as a complementary service for the really small hospitality businesses,” added Trapchev. “Once we had a professional cloud based hotel management system like Clock Sky in our portfolio, we didn’t see any more reasons to support two separate paid cloud systems. As most features of innHand were anyway provided for free, we decided to extend the free offering to the full package for those who only need a calendar to track their bookings and guests and a little help to generate more online sales. We hope that one day these little businesses will be grown enough, thanks also to innHand, tо feel the need of a more advanced software. If they have been happy over the years with innHand, we believe that then they will consider to upgrade to Clock Sky. This is not some naive altruistic act, but rather a gesture of support that we can afford and that could prove useful to generate future Clock Sky subscribers. If not, we would have tried to help and support small property owners. Given the upcoming holiday season, let it be our gift for innkeepers. Sealed with a wish for a lot of success in the next year.”

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