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COMFORT SUITES GRAND CAYMAN TREATING FAMILIES LIKE FAMILY‏
Industry: Resorts       

Comfort Suites Seven Mile Beach offers a free hot breakfast buffet to be enjoyed indoors or outdoors

(TRAVPR.COM) UNITED STATES - September 4th, 2014 - GRAND CAYMAN (September 4, 2014) - Theo, the lithe young man who settles in and coddles the Comfort Suites hotel guests on Seven Mile Beach, surveyed the higher priced properties hotels and resorts sharing the foreshore on Grand Cayman island and mused: "Why would you pay so much more when you can get the same at our resort?"

Kaye White, sales and marketing director for the Comfort Suites Seven Mile Beach hotel, concurred pointing to the Ambassador Divers operation which offers a wide array of marine experiences from swimming with stingrays, diving, fishing for invasive fish species and learning to scuba: "Our guests, including singles, couples and families, love the fact that Ambassador Divers teaches our guests right here in our pool, just 70 paces from the most famous beach on the Cayman Islands."

General Manager Tom Mason said his resort team made the Comfort Suites hotel a natural choice for families, many of whom they had the delight of hosting over the busy summer season: "We have now prepared great rates for the fall and winter seasons which are very attractive because in addition to our standard rooms, we also offer large, oversized, deluxe studios with two queen beds and a pull-out sofa - perfect for the traveling group or family."

Feeding families and groups is a major expense and the Comfort Suites hotel attempts to ease that discomfort by serving breakfast items which exceed the standard morning offerings at most brand hotels.

Breakfast services supervisor Martin Parker.

Breakfast services supervisor Martin Parker, underscoring the importance of the day's first meal, said: "With our complimentary breakfast buffet, we want to ensure our guests start their day in good spirits. So we carry fresh products and strive to exceed expectations."

Parker, who has worked in high-end resorts in Jamaica and the Cayman Islands, settled into the Comfort Suites hotel because he liked the way management encouraged staff "to treat guests like family."

And, it works because Parker estimated close to half the guests he meets return to the Comfort Suites location. "The secret is we try to deal with the grumpiness of tired travelers, treating them as family - which is probably why we get so many families returning, again and again."

The chef at the Comfort Suites hotel, Jermaine Bell, agreed that interacting with guests is rewarding and that he enjoys hearing guests exclaiming: "You guys are so friendly!"

It helps that Chef Jermaine will rustle up non-buffet requests, as well as address certain dietary needs.

"As a special treat for his guests, Chef Jermaine can fulfill requests, time permitting, such as made-to-order omelets," adds Parker. "And that willingness to offer a special touch has had quite an impact. Guests have even phoned the hotel asking for recipes of dishes they enjoyed here long after returning home."

Parker and Bell who "tag team" service both agreed that, "we know the difference between service and servitude - and we hope it shows."

Choice Hotels International has nine hotels in the Caribbean islands of the Bahamas, Cayman Islands, Curaçao, and Puerto Rico.

For further information, visit www.caymancomfort.com or www.choicecaribbean.com.

About Choice Hotels
Choice Hotels International, Inc. franchises more than 6,300 hotels, representing more than 500,000 rooms, in the United States and more than 35 other countries and territories. As of June 30, 2014, 423 hotels, representing more than 32,000 rooms, were under construction, awaiting conversion or approved for development in the United States. Additionally, 93 hotels, representing approximately 8,300 rooms, were under construction, awaiting conversion or approved for development in more than 15 other countries and territories. The company's Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Cambria Hotel & Suites, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge and Rodeway Inn brands, as well as its Ascend Hotel Collection membership program, serve guests worldwide.

Choice Hotels International offers the Choice Privileges® rewards program. With more than 20 million members worldwide, it is one of the fastest growing hotel loyalty programs in the travel industry.

Additional corporate information can be found on the Choice Hotels International, Inc. web site, which may be accessed at www.choicehotels.com.

Choice Hotels, Choice Hotels International, Choice Privileges, Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Cambria Hotel & Suites, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge, Rodeway Inn, Ascend Hotel Collection and SkyTouch Technology are proprietary trademarks and service marks of Choice Hotels International Inc. and its subsidiaries.

© 2014 Choice Hotels International, Inc. All rights reserved.

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